FILE YOUR SUBMISSION

You can file your submission through:

1. Online Submission Form
2. Send it to us by email at ppm@aiib.org
3. By post to:
   The PPM Secretariat
   Complaints-resolution, Evaluation and Integrity Unit (CEIU)
   AIIB Headquarters, Tower A, Asia Financial Center
   No. 1 Tianchen East Road, Chaoyang District
   Beijing 100101, China.
   

If you need assistance in filing your submission, please call us at +86-10-8358-0111.

You are encouraged to use this standardized form to file your submission but we will consider submissions in any format.

Standardized sample submission forms is downloadable in Arabic, Bahasa Indonesia, Bengali, Chinese, English, Filipino, Hindi, Nepali, Russian, Sinhala, Tamil, Turkish, or Urdu.

(The sample submission forms will be updated in the near future).

A minimum of two or more Project-affected people (also known as Requestors) may file a submission. However, in cases involving allegations of gender-based violence, sexual harassment or sexual exploitation and abuse, a single requestor may file a submission.

As requestors, you may also authorize an in-country representative (Authorized Representative) to file a submission on your behalf. This representative may be a relative, trusted individual or organization.

In exceptional situations when in-country representation is unavailable, you as the requestors may designate an individual or organization representative outside of the country as your Authorized Representative to file a submission. The Authorized Representative provides necessary assistance in filing a submission with the PPM.

You may file your submissions and subsequent communications to the PPM in English or in any language of your country.

Substantive parts of the submission will be translated into English by the PPM. You will be informed if translation delays the processing of your submission.

Time limits for submissions and eligibility requirements for a submission to be considered vary depending on whether you are filing a request for Early Problem Solving, Dispute Resolution, or Compliance Review. Please review carefully the parts of PPM Policy and Rules of Procedure that are relevant to your submission, to make sure that you meet these requirements.

1. Names of all requestors, as well as address, contact details and preferred mode of contact.
2. If designated, names and contact details of the Authorized Representative, and requestors’ authorization to the Authorized Representative to file a submission on their behalf.
3. Any request for confidentiality of the identity of the requestors or of an in-country Authorized Representative or other information, and reasons for such request.
4. Name and location of the AIIB-financed Project concerned.
5. The environmental or social grievances, concerns and issues to be addressed.

Requestors are encouraged, but not required, to provide the following additional information:

1. The provisions of the AIIB Environmental and Social Policy that you consider have not been complied with and how.
2. Steps you have taken to resolve the issues through project-level grievance redress mechanism (GRM),AIIB Project Team/Management,government,judicial or law enforcement bodies,and the outcome of such efforts.
3. The issues that are still not resolved.
4. Your view of the best way to approach the issue and the most satisfactory result.
5. Whether you are submitting a Request for Early Problem Solving,Dispute Resolution,or Compliance Review.