Policy Description:

Development of a complaint handling mechanism for AIIB began in early 2017. Public consultations and discussions were held and the Bank drafted a complaint-handling mechanism, which it called the AIIB Project-affected People’s Mechanism (or PPM). After further public consultation and drafting, the Project-affected People’s Mechanism was approved by AIIB’s Board of Directors in Dec. 2018. The PPM consists of a policy, directive and rules of procedure.

Materials provided during preparation of the Project-affected People’s Mechanism can be found here.

Additional information about The Project-affected People’s Mechanism can be found here.

 

Relevant Documents
  • DOCUMENT NAME
  • SIZE
  • FORMAT
  • DOCUMENT NAME AIIB Policy on the Project-affected People’s Mechanism DOWNLOAD
  • SIZE 468KB
  • TYPE PDF
  • DOCUMENT NAME Directive on the Project-affected People’s Mechanism DOWNLOAD
  • SIZE 205KB
  • TYPE PDF
  • DOCUMENT NAME Project-Affected People’s Mechanism Rules of Procedure DOWNLOAD
  • SIZE 460KB
  • TYPE PDF

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