Policy Description:
Development of a complaint handling mechanism for AIIB began in early 2017. Public consultations and discussions were held and the Bank drafted a complaint-handling mechanism, which it called the AIIB Project-affected People’s Mechanism (or PPM). After further public consultation and drafting, the Project-affected People’s Mechanism was approved by AIIB’s Board of Directors in Dec. 2018. The PPM consists of a policy, directive and rules of procedure.
Materials provided during preparation of the Project-affected People’s Mechanism can be found here.
Additional information about The Project-affected People’s Mechanism can be found here.
