How We Assist You
The Project-affected People’s Mechanism (PPM) was established by AIIB to provide an opportunity for an independent and impartial review of submissions from Project-affected people who believe they have been or are likely to be adversely affected by AIIB’s failure to implement its Environmental and Social Policy (ESP) when their concerns cannot be addressed satisfactorily through Project-level grievance redress mechanisms or AIIB Management’s processes. The PPM entered into effect on March 31, 2019. The PPM is guided by the Policy on the PPM (PPM Policy) and Rules of Procedure of the PPM (PPM Rules of Procedure).
The Complaints-resolution, Evaluation and Integrity Unit (CEIU) is responsible for the functioning of the PPM. Further details on the CEIU are set out in the FAQ question “How are we Organized?” and the PPM Rules of Procedure Attachment 1.
The PPM’s three submission-handling functions are summarized below.
Project Processing Queries
Requests for Dispute Resolution
Requests for Compliance Review
Unlike the PPQ and RDR processes, an RCR requires that the PPM assess whether AIIB is in compliance with its ESP. The PPM reviews whether:
- The facts alleged in the RCR are substantiated.
- A direct causal link exists between the adverse impact and alleged AIIB noncompliance with the ESP.
- The alleged adverse impact is material.
- Management has adequately explained its actions pursuant to the ESP.
- The actions proposed by Management to resolve the issues raised in the submission are appropriate.
If the PPM determines that there has been noncompliance with the ESP, AIIB Management prepares a Management Action Plan (MAP) to address the PPM’s findings of noncompliance. The PPM submits its findings to AIIB’s Board of Directors. The MAP is subject to approval by AIIB’s Board of Directors. The PPM also submits to AIIB’s Board of Directors its review of monitoring reports prepared by AIIB’s Management on implementation of the MAP.
For further details on when an RCR may be appropriate and how the process is conducted, please see Sections 3 through 6 (especially 6.7) of the PPM Rules of Procedure.
Confidentiality and Retaliation
The PPM considers any request for confidentiality and makes all reasonable efforts to grant the confidentiality requested.
In reviewing any request for confidentiality, the PPM assesses the risk of retaliation in connection with the submission. If the review identifies a risk of retaliation, the PPM notifies AIIB’s Management and discusses actions Management may take to avoid increasing the risk to the safety of the Requestors, their families, in-country Authorized Representative and other relevant persons.
If confidentiality becomes an impediment to submission eligibility assessment or effective resolution of issues raised, the PPM advises the Requestors of these concerns and seeks to agree with the Requestors on how to proceed. Failing such agreement, the PPM may terminate review of the submission.
For further details on how the PPM handles confidentiality and retaliation, please see PPM Rules of Procedure, Sections 6.4.3 and 9, and Attachment 4.
For further details on submission processing, please see PPM Rules of Procedure Attachment 3: Indicative Timeframes for Submission Processing.