Beijing, April 27, 2017
AIIB Invites the Public to Help Design Its Complaints Handling Mechanism
Independent unit of the Bank to launch stakeholder consultations
The Asian Infrastructure Investment Bank announced today that its independent Compliance, Effectiveness and Integrity Unit (CEIU) is inviting the public to submit recommendations on the design of the AIIB Complaints Handling Mechanism. The mechanism’s objective is to proactively support project compliance and to rapidly solve the problems of people adversely affected by AIIB projects. The mechanism will also help the Bank to continuously learn from its experiences and strengthen its development practice.
“We are taking a very open and collaborative approach to establishing our complaints mechanism because its design needs to be responsive to the people who will use it,” said Hamid Sharif, Managing Director, CEIU. “Great ideas can come from anywhere and we welcome suggestions from any individual, organization or stakeholder to shape and inform the development of the Bank’s complaints process.”
Following best practices in transparency and accountability, the CEIU timeline will take a two-phased approach to stakeholder consultations, including an indicative timeline for the adoption of the mechanism’s procedures. A series video conferences are planned for both phases to foster more direct engagement. Written stakeholder submissions can also be sent by email or letter. The proposed schedule for public consultations and contact information for written submissions will be posted on the Bank’s website.
“We have the benefit of building our complaints mechanism from scratch, which means we can take best practices from the experience of other organizations in both the public and private sector. We are particularly interested in understanding what works and what does not work in existing processes so we can incorporate these insights into what we are developing for AIIB,” said Mr. Sharif.
About AIIB
AIIB is a new multilateral development bank founded to bring countries together to address the daunting infrastructure needs across Asia. Headquartered in Beijing, AIIB was established in 2015 by the original 57 signatories to the bank’s Articles of Agreement. Its mission is to improve economic and social development in Asia by investing in high quality, financially viable and environmentally friendly infrastructure projects.
More News Articles
Beijing, May 19, 2023
AIIB Appoints a New External Member of its Audit and Risk Committee
The Asian Infrastructure Investment Bank (AIIB) has appointed Teresa Lin as external member of the Audit and Risk Committee (ARC) of the Board of Directors. Lin’s term follows the end of the three-year term of Ai Phing Cheng in April 2023. Elisabeth Stheeman continues to serve as external member to the ARC.
READ MOREBeijing, May 11, 2023
AIIB Issues First Climate Adaptation Bond Targeting Resilient Infrastructure
The Asian Infrastructure Investment Bank (AIIB) has successfully priced its first Climate Adaptation Bond, a thematic bond issued under the AIIB Sustainable Development Bond Framework. The 5-year bond raised AUD500 million, and the proceeds will be allocated to projects that have an estimated climate adaptation finance portion of 20 percent or greater of the total project financing.
READ MOREBeijing/London, April 27, 2023
Research Shows How AIIB-Amundi Climate Change Investment Framework Can Guide Investors
The Asian Infrastructure Investment Bank (AIIB), Amundi and Climate Bonds Initiative (CBI) announce the publication of the Companies and Climate Change report, developed by Fitch Solutions, the Carbon Trust, and CBI. This report presents the first research application of the AIIB-Amundi Climate Change Investment Framework (CCIF).
READ MOREAbu Dhabi, April 19, 2023
AIIB to Open First Overseas Office in Abu Dhabi, UAE
The Asian Infrastructure Investment Bank (AIIB) and the United Arab Emirates (UAE) signed a host member agreement to officially open in Abu Dhabi the Bank’s first overseas office, an Interim Operational Hub (the Hub). Jin Liqun, President and Chair of the Board of Directors of AIIB, joined His Excellency Dr. Sultan Al Jaber, Minister of Industry and Advanced Technology and UAE Governor of AIIB, during the signing ceremony in Abu Dhabi.
READ MORE